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Terms and Conditions That Govern Your Account

Every account opened on tirangagame is subject to these terms and conditions, which set out the rules for access, deposits, withdrawals, and conduct.

Governed by applicable Indian lawUPI, Paytm, PhonePe coveredAccount access subject to eligibilityUpdated terms notified in advanceContact us for any clarification

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What These Terms Cover and How They Apply

tirangagame Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply from the moment you open an account with us and continue for as long as your account remains active. They cover how you may fund your account using UPI, Paytm, or PhonePe; what our obligations are when processing a withdrawal; how disputes are

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raised and resolved; and how we may suspend or close an account where a breach is identified. We reserve the right to update these terms at any time. When we do, we will notify you at least seven days before any material change takes effect. Continuing
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to use your account after that notice period is treated as acceptance of the revised terms. If you disagree, you may close your account and withdraw your remaining balance without penalty.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a rule has been applied incorrectly to your account, our support team is the right starting point.

Live Chat Our live chat channel is available around the clock. Start a conversation directly from your account dashboard to get a response within minutes on any terms-related query.

Email Support Send a detailed message to our support address and receive a written reply within 24 hours. Include your account number and the specific clause you are asking about for a faster resolution.

Help Centre Our self-service help centre holds plain-language explanations of the most commonly queried clauses, covering deposit rules, withdrawal timelines, and account suspension procedures.

HOW WE HANDLE THIS

Data Handling, Security and Your Account Rights

We apply specific practices around data retention, cookie use, and account security to ensure these terms translate into real protections for you. Here is how each area works in practice.

Data Retention

We retain your account data for the period required under applicable Indian law. You may request a copy of the data we hold about you at any time by writing to our support team with your account number.

Cookie Use

Our site uses cookies to keep your session active and to remember your payment preference between UPI, Paytm, and PhonePe. You can adjust cookie settings in your browser without affecting core account functions.

Account Security

Your account is protected with two-factor authentication and session-timeout controls. We will never ask for your password by email or chat, and any message claiming otherwise should be reported to us immediately.

Who to Contact for Changes

To update your registered name, linked UPI handle, or contact details, submit a written request through live chat or email. Changes to payment details require identity verification before they take effect.

How to Request Account Changes

Account closure, data deletion requests, and objections to how we have applied a term are handled by our compliance team. We acknowledge every request within two business days and resolve it within fourteen.

Dispute Escalation Path

If your concern is not resolved at the first support level, you may ask for it to be escalated to a senior compliance officer. We document each escalation and provide a final written decision within thirty days.

Frequently Asked Questions About Our Terms

These questions cover the clauses we are most often asked about. If your question is not answered here, reach out through live chat or email and we will point you to the relevant section of the full terms document.

Access and eligibility depend on local law and are available to you where your local law permits. By opening an account, you confirm that accessing our platform is lawful in your jurisdiction at the time of use.

We will always give you at least seven days' written notice before any material change takes effect. Notice is sent to your registered email address, and the revised terms are posted with a clear effective date.

You may close your account before the new terms take effect and withdraw your full remaining balance without any deduction. We process such withdrawals back to your original UPI, Paytm, or PhonePe method.

Write to our support team through live chat or email, include your account number, and request a data copy. We will compile and send it to your registered email within fourteen business days.

Breaches include providing false registration details, attempting to manipulate account balances, using another person's UPI or Paytm credentials, or accessing the platform from a jurisdiction where it is not permitted by local law.

First-level support aims to resolve terms disputes within five business days. If escalated to a senior compliance officer, a final written decision is delivered within thirty calendar days of the escalation request.

No. Our terms require that the payment method you use must be registered in your own name. Deposits from a third-party account are subject to reversal and may result in a review of your account status.

Terms and Conditions That Govern Your Account

How to Reach Us About These Terms

Data Handling, Security and Your Account Rights

Data Retention

Cookie Use

Account Security

Who to Contact for Changes

How to Request Account Changes

Dispute Escalation Path

Frequently Asked Questions About Our Terms

01 Do these terms apply to me if I am in India?

02 Can tirangagame change the terms without warning?

03 What happens to my balance if I disagree with a terms update?

04 How do I get a copy of the personal data you hold?

05 What counts as a breach of these terms?

06 How long does it take to resolve a dispute about these terms?

07 Can I use someone else's Paytm or PhonePe account for deposits?

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